General Terms and Conditions

General Terms and Conditions of Manuka Kontor GmbH

§1 Validity vis-à-vis entrepreneurs and definitions of terms

(1) The following General Terms and Conditions of Business apply to all deliveries between us and a consumer
in the version valid at the time of the order.

A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to
their commercial nor their independent professional activity (Section 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following provisions on the conclusion of contracts apply to orders placed via our online store https://madhuhoney.shop .

(2) If the contract is concluded, the contract is concluded with

(3) The presentation of the goods in our online store does not constitute a legally binding contractual offer on our part,
but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract for
.
(4) The following provisions apply upon receipt of an order in our online store:
The consumer submits a binding contract offer by successfully completing the order procedure provided in our online store.

The order is placed in the following steps:

Before submitting the binding order, the consumer can return to the website on which the customer’s details are recorded and correct input errors or cancel the order process by closing the
Internet browser by pressing the “Back” button contained in the Internet browser used by him after checking his details.
We confirm receipt of the order immediately by an automatically generated e-mail (“order confirmation”). With this we accept your offer.

(5) Storage of the contract text for orders placed via our online store: We will send you the order data and our GTC by email to
. You can also view the GTC at any time at https://madhuhoney.shop/agb/.

For security reasons, your order data is no longer accessible via the Internet.

§3 Prices, shipping costs, payment, due date

(1) The prices quoted include statutory VAT and other price components. Any shipping costs are added.

(2) The consumer has the option of paying in advance at
,

Direct debit,

PayPal,

Credit card(
Visa,
Mastercard,
American Express
)

.

(3) If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after conclusion of the contract.

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for dispatch immediately.
Delivery is made within 7 working days at the latest.
In the case of payment in advance, the period for delivery begins on the day after
payment order to the bank commissioned with the transfer and for all other payment methods on the day after conclusion of the contract.
If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the
sold item shall not pass to the buyer until the item is handed over to the buyer, even in the case of sale by delivery to a place other than the place of performance.

§5 Retention of title

We reserve title to the goods until the purchase price has been paid in full.

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§6 Right of withdrawal of the customer as a consumer:

Right of withdrawal for consumers

Consumers are entitled to a right of revocation in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes
which can predominantly be attributed neither to their commercial nor their independent professional activity:

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you,
who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must send us

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail) to
. You can use the attached sample withdrawal form, but this is not mandatory.

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the
delivery costs (with the exception of the supplementary costs resulting from your choice of a type of delivery other than
the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days
from the day on which we are informed about your decision to withdraw from this contract.
For this repayment, we will use the same means of payment that you used for the original transaction,
unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

We may refuse to refund you until we have received the goods back or until you have provided proof
that you have returned the goods, whichever is the earliest.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the
revocation of this contract. The deadline is met,
if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

End of the withdrawal policy

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§7 Revocation form

Sample withdrawal form

(If you wish to cancel the contract, please fill out this form and send it back to us).

(*) Delete as appropriate.

§8 Warranty

The statutory warranty regulations apply.

§9 Contract language

The contract language is exclusively German.

Status of the GTC May.2024

Free AGB created by agb.de